Visiting Information

North Weald Station with Pitchford Hall in platform 1
Ticket

Timetables and Fares Details of the times of trains, connecting heritage bus services and the fares are here. For crowd safety and security you will need to purchase a valid travel or platform ticket to enter the platforms areas. Tickets are valid for unlimited travel on the trains and buses, ALL day long. Platform tickets are not available for some special events, please check for details.

To help plan your visit pop over to our Along the Line page, which includes a helpful "Underground style" route map showing all the train and bus connections, showing connections to other operators and parking locations. 

Details about our locomotives and rolling stock is here, and we pride ourselves in provided a day out to suit all the family so we have lots of suggestions of other local attractions that you may wish to explore while in the area. 

Car

Directions, Parking and Public Transport options are all outlined on the find us page. There is very limited parking available at the stations, with priority given to blue badge / disabled customers. Please drive and park with care, avoid blocking access and with consideration of our neighbours.

Brown Tourist Sign

Which locomotives are running?  We regularly update are locomotive rosterOn all our operational dates we reserve the right to adjust traction types depending on operational requirements, especially as we are using heritage items. Keep right up to date with our Twitter and Facebook pages

Toilets

Toilets Ladies and Gentlemen's toilets are available at Ongar and North Weald stations. Baby changing equipment is included within the Family Room / Ladies Waiting Room facilities at both stations. Disabled toilets are available in Ongar High Street (400 yards from station). Unfortunately, while we have enabled step-free access to Ongar building, the Grade II listed 1865 station does not accommodate a wheelchair accessible toilet.

Food

Food and drink We have our Anglia café coach at North Weald which serves a range of hot and cold drinks and light refreshments. We also have the "Buffet Stop" at Ongar which also sells hot and cold drinks, crisps and snacks. We recommend the Picnic and Viewing Area at Ongar to relax and unwind, offering a grandstand view of the station and locomotives. At North Weald we have a number of picnic tables around the site that you are welcome to use. There are a number of pubs and restaurants in Ongar and North Weald offering hot meals, more details are on the Local Attractions page.

Gift

Gifts Our gift shop is located in the Station Building at Ongar, offering a range of souvenirs to remember your visit, books, local produce, and gifts for all ages and interests.

Wheelchairs

Visitors with disabilities We are able to accommodate visitors with disabilities and in wheelchairs. Our Railway Access Statement - Policy for Disabled People is available to view online. Please do not hesitate to seek assistance from our friendly staff, who are here to help you enjoy your visit.

Pram

Prams & pushchairs We are pleased to offer a family friendly attraction for all ages. We ask that during your journey families with prams and pushchairs store these in the Guards carriage to ensure that they do not hinder safe access along the train or inconvenience other visitors. Carry chairs can be accommodated within the train. Please speak to a member of platform staff to seek assistance and guidance to locate the Guards compartment in your train. We regret that we are only able to accept folded pushchairs on the heritage bus services, due to the limited space available in these heritage vehicles.

Bike

Bicycles Cyclists visiting the railway are most welcome, and there are a number of interesting and picturesque routes to cycle in the area. We are currently investigating adding cycle racks to our stations. Cyclists are asked to seek assistance from a member of staff before securing their bikes on EOR property to ensure these do not cause an obstruction. Cyclists may take their bikes on our trains, placing bikes in the Guards compartment for the duration of the journey. Please seek assistance from our platform staff at the station if you wish to take your bike on the train. There is no charge to take bikes on our trains but please be aware that during special events, space may be limited and we may not be able to accommodate cycles on some services.

Dogs

Dogs Well controlled dogs, guide and assistance dogs are welcome on our railway. No extra charge.

Photography

Photography and videography. We encourage you to use your camera and video for personal use on our station platforms and designated foot crossings. For your and our staff safety, please do not leave the public areas or trespass on the lineside areas. We also accommodate requests for commercial filming and stills work.

Lost Property

Lost property Any items left at the railway will be stored for 28 days from the date of discovery, except for any perishable items, which are disposed of after 24 hours. If the item appears suspicious and is believed to be a security threat we reserve the right to contact the Police to seek their assistance with its recovery and disposal. If you accidentally drop an item off the platform, or from the window of one of our trains during your visit, please contact a member of staff for assistance. Please do not attempt to retrieve the item yourself as you will be putting yourself in danger. Please contact 01277 365 200 if you believe you have been unfortunate enough to misplace an item of property during your visit. We appreciate a donation to be made to the railway for items being claimed to help support the work of the volunteers. If an item remains unclaimed after 28 days we will dispose of it either through our nominated charity or, if the item is of no use to them, it is disposed of as rubbish.

Money

Cash machines Cash machines are located in Ongar High Street and superstores (approx 400 yards) and at some shops in North Weald. We accept credit and debit card payments at both the Ongar and North Weald Ticket Offices and Gift Shop. For convenience you can also purchase your travel tickets online right now...

Recycling

Recycling and the environment The team at Epping Ongar Railway are very aware of the environment in which we operate and will endeavour to maintain our eco-system and its balance with nature. It is with this in mind we try, where practicable, to manage the lineside areas for safety of trains and the benefit of the wildlife that resides along our railway, maintaining a balance of co-existence for all of us to enjoy. There are facilities on stations and trains and please dispose of your litter responsibly and support our efforts to recycling our waste materials.

Groups

Groups EOR provides an interesting day out for all ages, and are pleased to welcome groups visiting the railway. Excepting special events and galas, groups larger than 15 persons booked at least 14 days in advance are able to apply for a discount. 
Further details on group travel is available on the Group Travel page of our website. 
You can download a copy of the Group Booking Form here, further details available from our Ticket Offices, groupbookings@eorailway.co.uk or on 01277 365200. 

Please read our Terms & Conditions of travel.

Safety Note:

You are reminded that railways can be dangerous places, and that you should never venture off the end of our platforms, from foot crossings or onto any part of the line unless you have a current Personal Track Safety Certificate.

We at the Epping Ongar Railway are very aware of the environment in which we operate and will endeavour to maintain our ecosystem and its balance with nature. It is with this in mind we try our hardest whenever possible, not to disturb the wildlife that resides along our railway, which maintains a balance of co-existence for all of us to enjoy.